500jl Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any part of the 500jl platform — including the website, mobile browser interface, live casino, sports betting section, slot games, bingo, and any other service offered under the 500jl brand — you ("the Player") unconditionally accept and agree to be bound by these Terms & Conditions, together with the 500jl Privacy Policy and any game-specific rules published on the platform.

These Terms & Conditions apply to all users of the 500jl platform, including registered players, visitors, and any person who accesses any part of the 500jl website or services. Your continued use of the 500jl platform following any amendment to these terms constitutes your acceptance of the revised terms.

500jl reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. The most current version will always be published at 500jl.one/terms-conditions. It is your responsibility to review these terms periodically. Material changes will be communicated to registered players via the contact details on file.

2. Eligibility & Age Verification

To be eligible to register and use the 500jl platform, you must:

• Be at least 21 years of age at the time of registration;
• Be a resident of or physically located in a jurisdiction where online gambling is legal;
• Not be a resident of any jurisdiction where accessing online gambling services is prohibited by law;
• Not be a current employee, contractor, director, or officer of 500jl or any of its affiliated companies, or an immediate family member of such a person;
• Not be subject to any self-exclusion order or voluntary exclusion agreement with 500jl or any other gaming operator;
• Have full legal capacity to enter into a binding agreement under applicable law.

500jl reserves the right to request identity verification documents at any time, including but not limited to a government-issued Philippine ID (PhilSys ID, passport, driver's license, SSS/GSIS ID, or Voter's ID), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe specified by 500jl may result in account suspension and withholding of funds pending verification.

500jl employs Know Your Customer (KYC) procedures in compliance with applicable Philippine anti-money laundering regulations. All player information submitted during registration and verification is subject to the 500jl Privacy Policy.

3. Account Registration

Each player may hold only one (1) registered account on the 500jl platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

When registering a 500jl account, you agree to:

• Provide accurate, complete, and truthful information at all times;
• Keep your account credentials — including your username and password — strictly confidential;
• Notify 500jl immediately if you suspect unauthorized access to your account;
• Update your account information promptly if any details change;
• Accept full responsibility for all activity conducted through your 500jl account.

500jl will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your login credentials. You are solely responsible for all transactions and activities that occur under your 500jl account, whether or not authorized by you.

3.1 Account Security

You are responsible for maintaining the security of your 500jl account. 500jl recommends using a strong, unique password and enabling two-factor authentication (2FA) where available. 500jl staff will never ask for your password. Any communication requesting your password should be treated as fraudulent and reported to 500jl support immediately.

4. Deposits & Withdrawals

500jl accepts deposits via the following payment methods available to Philippine players: GCash, PayMaya (Maya), and bank transfer via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits may also be available subject to your bank's policies.

The following conditions apply to all deposits and withdrawals on the 500jl platform:

• The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion;
• Withdrawals will only be processed to a payment method registered in the same name as the 500jl account;
• 500jl reserves the right to request additional verification before processing any withdrawal;
• Withdrawal processing times vary by payment method; GCash and PayMaya withdrawals are typically processed within 24 hours on business days;
• 500jl is not responsible for delays caused by third-party payment processors, banks, or network issues;
• Deposits made in error cannot be reversed once credited to your 500jl wallet; contact support immediately if you believe an error has occurred.

4.1 Anti-Money Laundering

500jl is committed to preventing money laundering and the financing of illegal activities. All transactions on the 500jl platform are monitored in accordance with applicable Philippine anti-money laundering laws. 500jl reserves the right to report suspicious transactions to the appropriate authorities and to freeze or close accounts involved in suspected money laundering activity.

5. Bonuses & Promotions

500jl offers various bonuses and promotional offers to eligible players, including but not limited to welcome bonuses, reload bonuses, cashback rewards, and VIP program benefits. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual promotion:

• Bonuses are available to eligible registered players only and may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated;
• All bonus funds are subject to wagering requirements before they may be withdrawn; the applicable wagering requirement will be stated in the specific promotion terms;
• 500jl reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice;
• Abuse of bonus offers — including but not limited to creating multiple accounts to claim bonuses, exploiting technical errors, or engaging in low-risk betting strategies designed to circumvent wagering requirements — will result in forfeiture of the bonus and any associated winnings, and may result in account suspension;
• In the event of a dispute regarding bonus eligibility or wagering requirements, the decision of 500jl shall be final.

6. Gameplay Rules

All games available on the 500jl platform are governed by the specific rules applicable to each game, which are accessible within the game interface. In addition, the following general gameplay rules apply across all 500jl games:

• All bets placed on the 500jl platform are final once confirmed. Bets cannot be cancelled or modified after confirmation;
• In the event of a technical malfunction or system error during gameplay, 500jl reserves the right to void affected bets and return stakes to players' wallets;
• 500jl uses certified Random Number Generator (RNG) technology for all non-live games to ensure fair and unpredictable outcomes;
• Live casino games are subject to the rules of the specific live game variant being played, as communicated by the live dealer and displayed on screen;
• 500jl reserves the right to void any bet that was placed using funds obtained through fraudulent activity, bonus abuse, or any other prohibited conduct;
• Maximum bet limits may apply to certain games or during bonus play; these limits will be displayed within the game interface or promotion terms.

6.1 Sports Betting

Sports betting on the 500jl platform is subject to additional rules specific to each sport and market. Odds are subject to change prior to the start of an event. In-play betting odds are updated in real time and reflect current match conditions. 500jl reserves the right to suspend betting markets at any time without prior notice. Settlement of sports bets will be based on official results as determined by the relevant governing body of the sport in question.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 500jl platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to the appropriate legal authorities:

• Registering more than one account on the 500jl platform;
• Providing false, misleading, or fraudulent information during registration or verification;
• Using the 500jl platform if you are under 21 years of age;
• Using automated software, bots, scripts, or any other artificial means to interact with the 500jl platform;
• Exploiting software bugs, glitches, or technical errors for financial gain;
• Engaging in collusion with other players to gain an unfair advantage;
• Attempting to reverse-engineer, decompile, or tamper with any part of the 500jl platform;
• Using the 500jl platform for any money laundering, fraud, or other illegal activity;
• Harassing, threatening, or abusing 500jl staff or other players;
• Accessing the 500jl platform from a jurisdiction where online gambling is prohibited by law.

8. Intellectual Property

All content on the 500jl platform — including but not limited to the 500jl brand name, logo, website design, graphics, text, software, game content, and promotional materials — is the exclusive intellectual property of 500jl or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 500jl platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any 500jl content without prior written consent;
• Use the 500jl brand name, logo, or trademarks in any manner not expressly authorised by 500jl;
• Create derivative works based on any 500jl content;
• Use any 500jl content for commercial purposes.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 500jl, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the 500jl platform, including but not limited to:

• Loss of funds resulting from gambling activity on the 500jl platform;
• Interruption, suspension, or termination of the 500jl service;
• Technical errors, system failures, or connectivity issues;
• Unauthorised access to your 500jl account resulting from your failure to maintain account security;
• Any reliance on information published on the 500jl platform.

The 500jl platform is provided on an "as is" and "as available" basis. 500jl makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of the platform or its content.

10. Privacy & Data Protection

500jl is committed to protecting the privacy and personal data of all players. The collection, use, storage, and disclosure of your personal information is governed by the 500jl Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference.

By registering a 500jl account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, and marketing communications (where you have opted in).

500jl complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, in its handling of all player personal data. For full details on how 500jl collects, uses, and protects your data, please review the 500jl Privacy Policy.

11. Responsible Gaming

500jl is committed to promoting responsible gaming and providing a safe, enjoyable environment for all players. We recognise that gambling can become problematic for some individuals, and we take our duty of care seriously.

"Gambling is addictive. Know when to stop."

500jl provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account dashboard;
• Session Time Reminders: Receive notifications after a set period of continuous play;
• Cooling-Off Periods: Temporarily suspend your account for a defined period;
• Self-Exclusion: Permanently exclude yourself from the 500jl platform by contacting our support team.

The 500jl platform is strictly for players aged 21 years and above. If you believe you or someone you know may have a gambling problem, we encourage you to seek help and to review our full Responsible Gaming page for resources and guidance.

12. Account Suspension & Termination

500jl reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete identity verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Engagement in any prohibited conduct as defined in Section 7;
• Receipt of a self-exclusion request from the player;
• Regulatory requirement or instruction from a competent authority.

Upon account termination for breach of these terms, 500jl reserves the right to forfeit any remaining balance in the account, including bonus funds and winnings derived from prohibited conduct. Where account closure is initiated by the player in good standing, any verified real-money balance will be returned to the player via their registered payment method, subject to standard withdrawal processing procedures.

13. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. 500jl operates within the regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of any dispute arising from or in connection with your use of the 500jl platform, you agree to first contact 500jl's customer support team to seek an informal resolution. 500jl will endeavour to resolve all disputes fairly and promptly.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Nothing in this clause shall limit 500jl's right to seek injunctive or other equitable relief in any court of competent jurisdiction.

14. Amendments to These Terms

500jl reserves the right to amend, update, or replace these Terms & Conditions at any time. The effective date of the most recent revision will be displayed at the top of this page. Where changes are material, 500jl will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of the 500jl platform after any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree to the amended terms, you must cease using the 500jl platform and may request account closure by contacting our support team.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 500jl platform, please contact our support team:

• Live Chat: Available 24/7 via the 500jl platform
• Email: [email protected]

500jl aims to respond to all written enquiries within 48 hours on business days. For urgent matters, live chat is the fastest way to reach the 500jl support team.